What’s the latest Digicomm 360 news?
Pull up a pew, it’s time for a break and a cuppa…
7 Ways Business Call Recording Can Improve Customer Service
Business call recording benefits go far beyond simply saving telephone conversations. Modern call recording systems help businesses improve customer service, train staff, resolve complaints and gain valuable business insights. If you're wondering whether business call...
Software Vulnerabilities: Lessons From The University Cyber Attack
Software vulnerabilities continue to be one of the most common causes of cyber security incidents across the UK. Following a recent cyber attack affecting the University of Nottingham, organisations are once again being reminded of the importance of keeping systems...
Exciting Changes to Our Business IT Support Services
At Digicomm 360, we're always looking for ways to improve the proactive IT support service we deliver to our customers. Technology never stands still, and neither do we. Whether it's investing in cyber security, enhancing our support services, developing our team or...
Multi-Factor Authentication (MFA) Is Now Mandatory: What It Means for Your Business
Multi-Factor Authentication (MFA) is now a mandatory requirement for businesses using cloud systems, and it’s one of the most important steps you can take to protect your data. Cybersecurity is no longer something businesses can afford to “get around to”. Instead, it...
Turn Every Call into an Opportunity with Music on Hold
Professional on hold messaging isn’t just background noise – it’s a powerful marketing tool that can transform silent waiting time into meaningful customer engagement. At Digicomm 360, we help businesses turn every second on hold into a branded, professional...
The Big Switch Off 2027: What It Means for Your Business
The UK’s telecoms landscape is changing, and if your business still relies on traditional phone lines, this affects you. The Big Switch Off, now confirmed for 2027, marks the end of analogue landlines across the UK. While that might sound like something you can deal...
The Lewy Body Society: Raising Awareness and Supporting Those Affected by Lewy Body Dementia
Community Spotlight | Digicomm 360 As part of our Community Spotlight series, we’re proud to highlight organisations making a meaningful impact, not just locally, but across the UK. In this feature, we spoke with Jacqui Cannon, CEO of The Lewy Body Society, to learn...
The Bereavement Café: A Safe Space to Talk, Share and Heal
Community Spotlight | Digicomm 360 At Digicomm 360, our Community Spotlight series is all about recognising the organisations that quietly make a huge difference in people’s lives. This time, we’re proud to feature The Bereavement Café. A compassionate, community-led...
Bolton Together: Supporting Our Community When It Matters Most
Community Spotlight | Digicomm 360 At Digicomm 360, April is all about shining a light on the people and organisations making a real difference in our community. For our first Community Spotlight, we’re proud to feature Bolton Together - a partnership of local...
Shadow AI in Business: How to Secure AI Tools and Protect Your Data
Shadow AI is already appearing in businesses everywhere - often without anyone realising. Employees are increasingly using AI tools like ChatGPT, Gemini and other assistants to help with everyday work tasks. These tools can summarise documents, generate emails, write...
Adobe Acrobat Pro – Security, Compliance and Smarter Document Management
The PDF still matters in modern UK work PDFs sit everywhere in UK business. You see them in contracts, tenders, safeguarding policies and onboarding packs. Layout stays stable across devices, which keeps documents consistent and credible. That reliability explains why...
Windows 11 for Business: Secure, Modern Computing for UK Organisations
Windows 11 for business represents Microsoft’s most security-focused operating system yet. Designed for modern workplaces, it supports hybrid working, cloud integration, and stronger protection against today’s cyber threats. For UK organisations managing compliance,...















