Modern VoIP Telephone Systems for Today’s Businesses
At Digicomm 360, we help businesses across the UK improve communication with reliable VoIP telephone systems that support office-based, remote and hybrid teams.
Whether you’re a small business looking to modernise your communications or a growing organisation requiring a scalable telephony platform, we can design the right solution for your needs.
Our VoIP hosted telephony solutions deliver crystal-clear call quality, advanced call management features and the flexibility to work from anywhere using desk phones, laptops or mobile devices. Are you looking for a Cloud Phone solution? Check out digivoice!
You can also enhance your customer calls with professional Music on Hold, giving callers useful information while they wait.
What Is a VoIP Telephone System?
VoIP stands for Voice over Internet Protocol. Instead of using traditional telephone lines, VoIP technology transmits voice calls through your internet connection.
This allows businesses to benefit from:
Call routing and call queues
Voicemail to email
Mobile and desktop applications
Call recording
Auto attendants and IVR menus
Conference calling
CRM integration
Remote and hybrid working support
With a VoIP telephone system, your business communications become more flexible, reliable and future-ready.
Why Businesses Are Switching to VoIP Telephone Systems
Reduce Communication Costs
VoIP telephone systems typically reduce line rental and maintenance costs while providing significantly more functionality than traditional systems.
Support Hybrid & Remote Working
Your staff can make and receive business calls from virtually anywhere using their mobile, laptop or desk phone.
Scale as Your Business Grows
Add users, departments, locations and features quickly without costly infrastructure upgrades.
Improve Customer Service
Advanced call routing, call queues and auto attendants ensure callers reach the right person faster.
Increase Business Resilience
Cloud-based VoIP systems help maintain communications during office moves, outages or unexpected disruptions.
Future-Proof Your Communications
As traditional telephone networks continue to evolve, VoIP provides a modern solution designed for the future.
More Than Just a VoIP Telephony Phone System
VoIP telephone systems are suitable for almost every type of organisation. Whether you operate from one office or multiple locations, VoIP provides the flexibility modern businesses need.
Headsets for Business
Give your team the freedom to work comfortably and efficiently with professional wired and wireless business headsets. Ideal for office staff, remote workers and customer service teams across your business. Find out more about our Headset range.
Dedicated Account Management
Enjoy dedicated account management from a team that understands your business and telephone system. Get reliable advice, ongoing support and practical guidance whenever your business needs our expertise. Speak to our team for advice or support.
Information & Music on Hold
Create a professional caller experience with customised greetings, marketing messages and music on hold. Keep customers engaged, reduce abandoned calls and promote your business while callers are waiting. Learn more about our music on hold service.
Telephony Support & Services from Digicomm 360
Telephone System Installation
Professional setup and deployment of new business telephone systems with minimal disruption to your business.
User Training & Onboarding
Helping your team get the most from your business telephone system through practical training and guidance.
System Moves, Adds & Changes
Need to add users, handsets, departments or locations? We can quickly adapt your system as your business evolves.
Fault Diagnosis & Resolution
Rapid troubleshooting and technical support to minimise downtime and keep your communications running smoothly.
Number Porting & Management
Transfer existing business numbers or manage multiple numbers across different sites and departments.
Call Reporting & Performance Monitoring
Gain valuable insight into call volumes, response times and customer interactions.
Cloud Telephone Systems
Cloud telephony enables your team to make and receive calls from anywhere using an internet connection. Ideal for hybrid and remote-working businesses.
VoIP Telephone Systems
VoIP (Voice over Internet Protocol) replaces traditional phone lines by transmitting calls over the internet, delivering flexibility, scalability and reduced costs.
On-Premise Telephone Systems
For organisations that prefer infrastructure on-site, we provide robust and reliable on-premise telephone systems with advanced call management functionality.
Frequently Asked Questions
What is a VoIP telephone system?
A VoIP telephone system uses an internet connection to make and receive phone calls rather than traditional telephone lines.
Can I keep my existing business phone number?
Yes. In most cases, we can transfer your existing business numbers to your new VoIP system.
Do VoIP telephone systems work for remote staff?
Absolutely. Staff can access business calls through mobile apps, desktop applications and desk phones wherever they are working.
Is VoIP cheaper than a traditional phone system?
For many businesses, VoIP reduces costs while providing more features and greater flexibility than traditional telephony.
What internet speed do I need for VoIP?
Most modern business broadband connections are more than capable of supporting VoIP services. We can assess your connectivity and make recommendations if required.
Speak to a VoIP Telephone Systems Expert
If you’re considering moving from a traditional phone system or want to improve the flexibility of your business communications, our team can help. We will assess your requirements, recommend the most suitable VoIP telephone system and support your business every step of the way.
Looking to Get Even More from Your Business Communications?
Explore our expert guides on cloud telephony, business phone systems and communication solutions to help you choose the right services for your organisation.
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