
What is digivoice Cloud Telephony for Business?
Cloud telephony replaces traditional phone systems with a flexible, internet-based solution that allows your team to make and receive calls from anywhere.
Instead of relying on physical phone lines and on-site hardware, your phone system is hosted securely in the cloud – giving you greater flexibility, easier management and the ability to scale as your business grows.
If you’re preparing for the UK’s upcoming PSTN switch-off or looking to modernise your communications, cloud telephony is the future of business phone systems.
Understanding VoIP and Hosted Telephony
In today’s fast-paced business world, communication is more crucial than ever. Whether you’re running a small business or managing a large enterprise, clear, reliable, and seamless communication is non-negotiable. Read more in our useful blog: Understanding VoIP and Hosted Telephony.
Why Choose digivoice Cloud Telephony for Your Business?
Seamless Unified Communications
Make calls, send messages, host video meetings and collaborate – all from one platform across desktop, mobile or browser.
Flexible & Scalable
Add users, extensions and features as your business grows, without expensive hardware or disruption.
Fully Managed Setup & Support
We handle everything from system setup and number porting to ongoing support – so your team can focus on what they do best.
Secure & Reliable
Built-in encryption, resilience and disaster recovery ensure your communication stays live and protected at all times.
Want to learn more? Read our guide 10 Cloud Telephony Benefits Every UK Business Should Know to discover why so many UK businesses are making the switch and how cloud telephony can future-proof your communications.
Cloud Telephony Features Designed for Business

All-in-One Communication Platform
Voice, video, messaging, voicemail and presence – all in one place.

Real-Time Presence & Instant Messaging
See who’s available and collaborate instantly across your team.

Video Conferencing & Screen Sharing
Run meetings, presentations and remote collaboration sessions with ease.

CRM Integration
Connect with systems like HubSpot, Salesforce, Zoho and Dynamics 365 for smarter workflows, click-to-call and call tracking.

Advanced Call Handling
Call queues, intelligent routing, call recording, live reporting and wallboards – everything you need to manage high call volumes.

Microsoft Teams Integration
Make and receive calls directly within Teams, creating a seamless communication experience across your business.
Why Businesses Choose digivoice

Effortless to Use
A simple, intuitive system with one login for all communication tools.

Reliable Monthly Costs
Predictable pricing with no unexpected line rental or call charges.

Tailored to Your Business
From small teams to large organisations, the system scales with you.

Expert Support
UK-based engineers providing onboarding, training and ongoing support.

Integrates with Your Existing Tools
Works alongside CRM systems, Microsoft 365, Teams and more.
Works perfectly alongside our Microsoft 365 services for a fully connected workplace.
Supported by our telephony support services to keep everything running smoothly.
Future-Proof Your Business Communications
With traditional phone lines being phased out across the UK, moving to cloud telephony is no longer optional – it’s essential.
digivoice ensures your business is ready for the future, with a system that adapts to how you work, grows with your organisation and keeps your team connected at all times.
Modern cloud phone systems also make features like Music on Hold for business simple to manage, helping you turn waiting time into a better customer experience.
Frequently Asked Questions
What is cloud telephony for business?
Cloud telephony for business is a phone system hosted in the cloud rather than on physical phone lines or on-site hardware. It allows businesses to make and receive calls over the internet, giving teams the flexibility to work from anywhere while accessing advanced features like call routing, reporting and integrations.
How does cloud telephony improve business communication?
Cloud telephony improves communication by bringing voice, video, messaging and collaboration tools into one platform. It allows teams to stay connected across locations, respond to customers more efficiently and manage calls with greater control and visibility.
Is cloud telephony suitable for small businesses?
Yes. Cloud telephony for business is highly scalable, making it ideal for small businesses as well as larger organisations. You can start with a small number of users and easily expand as your business grows, without the need for expensive hardware or complex installations.
Can cloud telephony integrate with our existing systems?
Most cloud telephony systems, including digivoice, integrate with popular business tools such as CRM platforms, Microsoft 365 and Microsoft Teams. This allows you to streamline workflows, improve productivity and keep all communication connected in one place.
Get Started with Cloud Telephony Today
If you’re ready to upgrade your business phone system or want advice on moving to cloud telephony, our team is here to help.
Looking to Get Even More from Your Business Communications?
Explore our expert guides on cloud telephony, business phone systems and communication solutions to help you choose the right services for your organisation.
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