Business Telephone Systems for Modern UK Businesses

Running a successful business relies on clear, reliable communication. Whether your team works from a single office, multiple locations or remotely, the right business telephone system helps you stay connected with customers, suppliers and colleagues.

Reliable Business Telephone Systems Designed Around Your Business

At Digicomm 360, we provide business telephone systems designed around the way your organisation works. From traditional on-premise solutions to modern cloud telephony and VoIP phone systems, we help businesses improve communication, increase productivity and reduce costs.

Our experienced telecoms specialists will assess your requirements and recommend the most suitable solution for your business, ensuring your telephone system supports your growth both now and in the future.

What Is a Business Telephone System?

A business telephone system is a professional communications platform that enables organisations to manage incoming and outgoing calls efficiently.

Unlike a standard residential phone line, modern business telephone systems include advanced features such as:

Call routing and call queues

Voicemail to email

Mobile and desktop applications

Call recording

Auto attendants and IVR menus

Conference calling

CRM integration

Remote and hybrid working support

Today’s systems can be hosted in the cloud, installed on-site or delivered as a hybrid solution depending on your business requirements.

Business Telephone Systems We Provide

Cloud Telephone Systems

Cloud telephony enables your team to make and receive calls from anywhere using an internet connection. Ideal for hybrid and remote-working businesses.

VoIP Telephone Systems

VoIP (Voice over Internet Protocol) replaces traditional phone lines by transmitting calls over the internet, delivering flexibility, scalability and reduced costs.

On-Premise Telephone Systems

For organisations that prefer infrastructure on-site, we provide robust and reliable on-premise telephone systems with advanced call management functionality.

Key Features of Our Business Telephone Systems

Intelligent Call Routing

Ensure calls reach the right department or person quickly, reducing wait times and improving customer service.

Auto Attendants

Create a professional first impression with customised greetings and menu options.

Mobile & Desktop Apps

Stay connected whether you’re in the office, at home or on the move.

Call Recording

Improve customer service, support compliance requirements and assist with staff training.

Conference Calling

Bring teams and clients together with easy-to-use conference call facilities.

Call Reporting & Analytics

Gain visibility into call volumes, response times and team performance.

Frequently asked questions...

What is the best business telephone system?

The best business telephone system depends on your organisation’s size, working practices and communication requirements. Many businesses now choose cloud-based VoIP solutions due to their flexibility and lower operating costs.

Can I keep my existing phone numbers?

Yes. In most cases, we can port your existing business numbers to your new telephone system.

Are cloud telephone systems reliable?

Yes. Modern cloud telephony platforms provide excellent reliability, security and call quality when supported by a suitable internet connection.

Can staff work remotely?

Absolutely. Cloud-based business telephone systems allow users to make and receive business calls from laptops, desk phones and mobile devices wherever they are working.

Speak to a Business Telephone Systems Specialist

Whether you’re replacing an ageing phone system, moving to VoIP, supporting remote workers or looking to improve customer service, Digicomm 360 can help.

Speak to our telecoms specialists today to discuss the right business telephone system for your organisation.

Operations Manager - Bolton Arena

"I’ve worked with Digicomm for over 6 years on numerous projects and they now provide IT and Telephony services to Bolton Arena. Their support staff are extremely friendly and knowledgeable and go above and beyond to deal with any issues that may arise whether that be remotely or on site. From upgrading our IT network and associated hardware to the installation of a new telephony system I find Digicomm to be extremely professional in everything they do."

CEO - Go Ranks Ltd

"I highly recommend Mark Pollitt and his company Digicomm 360 Ltd, to any business wishing to reduce telephone and broadband costs.  After a detailed consultation and review with Mark, we were provided with a detailed proposal to install a new telephone for our Online Learning Platform.  Digicomm 360 Ltd will provide you with the right solution."

Office Manager - Heaton Medical Centre

"Whenever we have need to contact Digicomm, whether this be via email/ telephone call they are always very helpful and respond very quickly.
They have always helped and supported us with any issues/ queries we have had in the past.
A very good company with great staff."

CEO - Age UK Salford

"I'm so grateful that we placed our business with Digicomm. The solution you have provided us works brilliantly and especially in these challenging times, gives us the flexibility to keep working efficiently in a straightforward way when we cannot be office based.
The support from Tom and Warren has been responsive, timely and effective and delivered in a very friendly and accessible way."

Compliance Administrator - Manchester Deaf Centre

"Since our telephone system was installed in 2008 Digicomm 360 have always been on hand to offer great service and support, and recently when we needed them, they had our system up and running within the hour. Responsive, helpful staff and reliable service."

Owner - Raine & Bea

"Digicomm 360 came highly recommended by Martin Harrington (Chip n Pin) who recently set up a card payment system for me, prior to the opening of my new boutique in Clitheroe. After talking with the Digicomm team, they put together a solution to install a telephone/internet line and WiFi at the premises.

When I first moved into the building, I discovered that the phone line had been cut and wires were in disarray. Tom Hyde (Engineer) was very efficient in safely reconnecting the wires from outside and setting up the new internet and telephone line. Since installation, I have improved efficiencies around customer communication by having a landline and Wi-Fi that enables my card payment system to work. I am also able to update Raine & Bea’s social media accounts while on site. An excellent service from start to finish."

Managing Director - New Perspective NLP

"I would like to recommend Digicomm 360, a company that puts its customers first. This can only be done by the person in charge leading the way – Mark who is exemplary in his customer relationships."

Customer Service Manager - Heatrod Elements Limited

"My requests are always sorted in a very professional and quick manner. I’m very happy with Warren and his fantastic continued support of our account."

Managing Director - Business Over Breakfast

"I had lower back problems caused by holding my phone to my ear with my shoulder. After buying a Bluetooth headset from Digicomm, I could feel a massive difference within days. I could also walk around, whilst talking, making it much easier to reach my daily step goal.
I cannot recommend you and your team highly enough. The advice and service was outstanding, and I have no hesitation in recommending you to other businesses."

Managing Director- Commercial Contract Engineers

"We have been a customer of Digicomm for over 10 years now and during that time have received excellent service.
Over that time, they were involved in a full Telecoms system upgrade at our main site and then again in 2016 Digicomm set up the Telecoms system over at our additional site.
Their team are very knowledgeable and responds to our requests in a very timely manner which when in business is ultimately what the customer requires, great Service from a great team."

Westwood Motors

"What an experience can not fault this company from start to finish! We was in a rush to get a system up and running due to moving in a temporary building why the main office was being revamped! Lisa and Warren was there to help every step of the way to give everything we needed and squeeze us in at such short notice, thank you so much! Really appreciate it"

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