Business Telephone Systems

Because effective communication is everything…

Are you questioning what telephone system will work best for your business?

Do you know that there are several different options available from…

We understand that every business has different requirements for their telephone systems – and that’s why we offer a range of options to suit all.

On-premise telephony

Designed for the business market, our products and services include flexible voice functions ranging from simple telephone communications, to integrated video apps and mobile applications, all backed up with our security and ongoing services.

Speak to an expert today!
01204 201 201

On-premise telephony

Designed for the business market, our products and services include flexible voice functions ranging from simple telephone communications, to integrated video apps and mobile applications, all backed up with our security and ongoing services.

Speak to an expert today!
01204 201 201

What is a hosted telephony system?

Our hosted telephony systems offer a comprehensive range of facilities and features that allow you to link your fixed and mobile telephony easily and efficiently, through a reliable and adaptable service, instantly accessible through a simple and intuitive interface.

Our hosted and VoIP offers unrivalled unity with existing and local infrastructure and removes the need for on-site routing hardware (PBX Telephone System) and offers vastly improved communication services for a fraction of the cost. Your calls are made and received over a voice-over-internet broadband connection, and you configure and monitor your phones through a simple web portal.

Customers are able to configure their new, easy-to-use telephone system themselves in order to meet the individual needs of their business and users.

From single users to multi-site networks with advanced requirements, digicomm will design, implement and support the most effective telephone system for you, be it hardware or cloud-based.

Reasons to choose one of our business telephone systems…

Efficient Call Routing

Optimum efficiency in call routing and staff distribution

Easy to Operate

Easy to operate administration systems

Supporting Growth

Underpinning and supporting your business growth

Consistent Costs

Flexible and predictable payment options

Efficient Call Diverting

Rerouting – to divert your calls to another number, either internally or externally

Be Truly Mobile

Twin your desk phone with your mobile app to ensure you don’t miss a call

Group Calls

Conference call facilities

Effective Call Waiting

Call Waiting/Call queuing – knowing people are waiting and informing them of the latest business offers if you are already on a call, see another call coming through and put them on hold until you are ready

Never Miss an Enquiry

Follow up on missed calls

Seamless Call Transfers

See when colleagues are free to take a call with Line Monitoring, and transfer calls to any internal or external number easily

Voicemail to Email

Voicemail messaging is delivered as a voicemail or email for easy retrieval

Call Recording

Listen in facilities for staff training and development

VoIP & Hosted

From single users and small to medium businesses, right through to multi-national contact centres, we’ve got you covered with everything you need.

Geo & Non Geo Telephone

Do you want to promote different locations for your business? Do you want a premium service that produces an income? Do you need a competition or services line?

Info & Music

Did you know 90% of callers will hang up if greeted by silence? Missed calls can mean missed sales opportunities and dissatisfied customers.

Operations Manager - Bolton Arena

"I’ve worked with Digicomm for over 6 years on numerous projects and they now provide IT and Telephony services to Bolton Arena. Their support staff are extremely friendly and knowledgeable and go above and beyond to deal with any issues that may arise whether that be remotely or on site. From upgrading our IT network and associated hardware to the installation of a new telephony system I find Digicomm to be extremely professional in everything they do."

CEO - Go Ranks Ltd

"I highly recommend Mark Pollitt and his company Digicomm 360 Ltd, to any business wishing to reduce telephone and broadband costs.  After a detailed consultation and review with Mark, we were provided with a detailed proposal to install a new telephone for our Online Learning Platform.  Digicomm 360 Ltd will provide you with the right solution."

Office Manager - Heaton Medical Centre

"Whenever we have need to contact Digicomm, whether this be via email/ telephone call they are always very helpful and respond very quickly.
They have always helped and supported us with any issues/ queries we have had in the past.
A very good company with great staff."

CEO - Age UK Salford

"I'm so grateful that we placed our business with Digicomm. The solution you have provided us works brilliantly and especially in these challenging times, gives us the flexibility to keep working efficiently in a straightforward way when we cannot be office based.
The support from Tom and Warren has been responsive, timely and effective and delivered in a very friendly and accessible way."

Compliance Administrator - Manchester Deaf Centre

"Since our telephone system was installed in 2008 Digicomm 360 have always been on hand to offer great service and support, and recently when we needed them, they had our system up and running within the hour. Responsive, helpful staff and reliable service."

Owner - Raine & Bea

"Digicomm 360 came highly recommended by Martin Harrington (Chip n Pin) who recently set up a card payment system for me, prior to the opening of my new boutique in Clitheroe. After talking with the Digicomm team, they put together a solution to install a telephone/internet line and WiFi at the premises.

When I first moved into the building, I discovered that the phone line had been cut and wires were in disarray. Tom Hyde (Engineer) was very efficient in safely reconnecting the wires from outside and setting up the new internet and telephone line. Since installation, I have improved efficiencies around customer communication by having a landline and Wi-Fi that enables my card payment system to work. I am also able to update Raine & Bea’s social media accounts while on site. An excellent service from start to finish."

Managing Director - New Perspective NLP

"I would like to recommend Digicomm 360, a company that puts its customers first. This can only be done by the person in charge leading the way – Mark who is exemplary in his customer relationships."

Customer Service Manager - Heatrod Elements Limited

"My requests are always sorted in a very professional and quick manner. I’m very happy with Warren and his fantastic continued support of our account."

Managing Director - Business Over Breakfast

"I had lower back problems caused by holding my phone to my ear with my shoulder. After buying a Bluetooth headset from Digicomm, I could feel a massive difference within days. I could also walk around, whilst talking, making it much easier to reach my daily step goal.
I cannot recommend you and your team highly enough. The advice and service was outstanding, and I have no hesitation in recommending you to other businesses."

Managing Director- Commercial Contract Engineers

"We have been a customer of Digicomm for over 10 years now and during that time have received excellent service.
Over that time, they were involved in a full Telecoms system upgrade at our main site and then again in 2016 Digicomm set up the Telecoms system over at our additional site.
Their team are very knowledgeable and responds to our requests in a very timely manner which when in business is ultimately what the customer requires, great Service from a great team."

David StothardDavid Stothard
17:30 27 Apr 22
I would like to thank and recommend the team at Digicomm. They have just completed the install of a hosted phone system @ BR Pharmaceuticals Ltd.
Sebastian ElliottSebastian Elliott
16:17 25 Apr 22
I'm rarely compelled to leave reviews but every dealing with Warren, Mark & Lisa at Digicomm has been a pleasure. A great service in moving us from an ancient phone system to hosted telephony with a very smooth install and transition. Very quick to respond to requests/queries/issues in a friendly, informative and comprehensive manner. - Marketing Manager @ Apollo Gardening Ltd. Sheffield.
Adrian WalshAdrian Walsh
09:46 28 Sep 21
I have been using Digicomm360 for a number of years but recently upgraded all the telephone system and switched it all over to Digicomm. I have found the process hassle free, they are on the ball, ensuring it is all fitted in time as well as being on the end of a phone offering invaluable advise. I would highly recommend Digicomm360.
Grace GrieveGrace Grieve
15:42 15 Oct 20
The Digicomm 360 team have been looking after our IT for the past 6 months. They have made a huge difference to our business in terms of efficiency and productivity. The team are all fantastic and very responsive and have truly taken away the stress of IT and they will soon be putting machines in to our new offices. Fantastic service!
Shaz AzizShaz Aziz
13:09 12 May 20
We Recommend Mark and His Team at Digicomm 360 - they have gone above and beyond in providing best communication solutions for our Online Education Platform Business - All of our requirements were met and have delivered a reliable and professional service. Would Highly Recommend them for you business as well.

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