A School Telephone System Built Around Education
Schools have very different communication requirements from most businesses. From managing absence calls and contacting parents to safeguarding conversations and emergency communications, your telephone system needs to be reliable, flexible and easy for staff to use.
Digicomm 360 provides school telephone systems designed specifically for modern education environments. Our hosted telephony solutions allow staff to make and receive calls from compatible desk phones, computers and mobile devices while providing powerful features including call recording, voicemail to email, IVR menus and intelligent call routing.
With over 20 years’ experience supporting the education sector, we understand that technology in schools must work alongside safeguarding responsibilities, data protection requirements and increasingly complex digital infrastructure.
Smarter, Safer Communication for Your School
Modern school telephone systems provide much more than incoming and outgoing calls. They give schools greater control over communications while helping staff work more efficiently and supporting safeguarding procedures.
Call Recording for Safeguarding
Securely record important telephone conversations where appropriate, providing an accurate record that can support safeguarding procedures, staff training and dispute resolution.
Intelligent Call Routing
Use IVR menus and automated call routing to direct parents and other callers to the correct department, absence line or member of staff.
Voicemail to Email
Send voicemail messages directly to designated email inboxes, making it easier for staff to manage pupil absence messages and important enquiries.
Flexible Working
Authorised staff can make and receive school calls using compatible desk phones, computers or mobile devices, providing greater flexibility when working away from their desk.
School Telephone System Features
Build a communication solution around the way your school operates. Our school phone systems can combine powerful cloud telephony features with simple day-to-day management.
Hosted VoIP Telephony
Move away from traditional telephone infrastructure with a scalable cloud-based school telephone system.
Call Recording
Record and securely retain important calls where appropriate to support safeguarding, training and accountability.
IVR & Auto Attendant
Automatically route callers to reception, attendance, finance, after-school clubs or other departments.
Attendance Voicemail
Create dedicated absence lines and deliver voicemail messages directly to authorised staff by email.
PC & Headset Calling
Allow staff to make and receive calls from compatible computers using professional business headsets.
Remote Support & Maintenance
Keep your telephone system running reliably with expert remote support, maintenance and software updates.
Supporting Safeguarding Through Better Communication
Safeguarding is a fundamental responsibility for every school, and communication technology can play an important role in supporting established safeguarding procedures.
Call recording can provide an accurate record of appropriate conversations, while dedicated voicemail and call routing can help ensure important messages reach the correct member of staff. Recorded information can then be managed in line with your school’s policies and used alongside established safeguarding systems and processes.
Our experience within education also means we understand the importance of working responsibly within school environments. Digicomm 360 staff working within schools are DBS-checked and trained to understand school safeguarding requirements.
The result is a communication solution designed not simply around technology, but around the realities of operating a safe, efficient modern school.
Why Choose Digicomm 360 for School Telephone Systems?
With more than two decades of experience working in education, we understand that schools need dependable technology, straightforward support and a provider they can trust.
20+ Years in Education
Benefit from extensive experience delivering communication and technology solutions within schools and educational settings.
Safeguarding Aware
Our team understands the responsibilities associated with working in education and the importance of safeguarding procedures.
DBS-Checked Staff
Staff attending school premises are DBS checked, giving schools additional reassurance when our team is working on site.
Telephony & IT Expertise
Bring your telephone systems, connectivity, networks and IT together with support from one experienced technology partner.
Proactive Support
Remote monitoring, maintenance and expert technical assistance help keep your school systems performing reliably.
Future-Ready Technology
Scalable cloud technology allows your telephone system to adapt as pupil numbers, staffing, sites and communication requirements change.
Frequently Asked Questions
What is the best telephone system for a school?
The right system depends on the size, structure and requirements of the school. Cloud-based VoIP telephone systems are increasingly suitable for schools because they provide flexible call routing, voicemail, call recording, remote management and the ability to scale as requirements change.
Can a school telephone system record calls?
Yes. Compatible telephone systems can record calls where required. Schools should ensure that recording, storage and access are managed appropriately in accordance with their policies, safeguarding responsibilities and applicable data protection requirements.
Can parents leave pupil absence messages?
Yes. A dedicated attendance or absence line can allow parents to leave voicemail messages, which can then be delivered to authorised staff or designated email inboxes for efficient management.
Can you support our existing school telephone system?
Depending on the technology currently installed, Digicomm 360 may be able to support and maintain an existing system. We can assess your current setup and recommend whether ongoing support or migration to a newer platform would be most appropriate.
Build a Safer, Smarter School Communication System
Upgrade your school with secure, reliable telephony backed by decades of education-sector experience.
Technology That Works Across Your School
Your telephone system is only one part of your school’s digital infrastructure. Digicomm 360 can bring communications, connectivity, cyber security and IT together to create a safer and more reliable technology environment.
Secure School WiFi
Reliable wireless connectivity designed to provide secure internet access throughout classrooms, offices and shared areas.
Advanced Web Protection
Help protect staff and pupils online with filtering and monitoring technology designed to identify inappropriate or potentially harmful online activity.
Cyber Security
Protect school systems, accounts and data with layered cyber security solutions designed around modern digital threats.
Cyber Awareness Training
Give staff the knowledge to recognise phishing, suspicious emails and other cyber risks through our Cyber Learn training platform.
Network Infrastructure
Build the reliable cabling and fibre infrastructure needed to support your school’s telephony, WiFi, devices and digital services.
School Leased Lines
Fast, reliable business leased lines with consistent speeds to support cloud telephony, online learning and your school’s digital services.
Looking to Get Even More from Your School Communications?
Explore our expert guides on cloud telephony, business phone systems and communication solutions to help you choose the right services for your organisation.
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