What is Microsoft 365 Copilot?
Microsoft 365 provides the core productivity tools businesses rely on, while Copilot adds optional AI-powered assistance to eligible plans, helping users work faster without replacing existing workflows.
Microsoft 365 Copilot is the evolution of Microsoft Office and Microsoft 365, combining cloud-based productivity tools with optional AI capabilities designed for modern working.
The platform includes familiar applications such as Word, Excel, Outlook, PowerPoint and Teams, delivered securely via the cloud and kept up to date automatically. Copilot features can then be added to eligible plans to provide AI-assisted productivity inside Microsoft 365 apps.
Previously Microsoft 365 / Microsoft Office
There’s been some confusion around Microsoft Office, Microsoft 365 and Copilot. To help clarify what’s changing and what isn’t, we’ve written a short guide explaining the Microsoft 365 Copilot update for businesses.
Shadow AI
Modern Microsoft 365 environments must also manage emerging risks such as Shadow AI, where employees use AI tools without governance or visibility. Read our guide to understanding and securing Shadow AI in business.
How Microsoft 365 helps your business work better…
Microsoft 365 is designed to support how businesses operate today – flexible, collaborative and secure.
Flexible & Remote Working
Give teams secure access to email, files and applications wherever they work – in the office, at home or on the move, across PC, Mac, tablet and mobile devices.
Always up to Date
Automatic updates ensure users always have access to the latest features and security improvements, without the disruption of manual installs or upgrades.
Secure by Design
Enterprise-grade security protects your data, devices and users. Advanced protection features are available on higher-tier plans, helping businesses reduce cyber risk and maintain compliance.
Collaboration Made Simple
Work together on documents in real time, share files securely, and collaborate easily with colleagues, customers and suppliers using Microsoft Teams and cloud storage.
Microsoft 365 Plans Explained
We help businesses select the right Microsoft 365 plan based on how they work today and how they plan to grow tomorrow.
Business Premium
Best suited for organisations that need enhanced security, device management and control.
- Everything in Business Standard
- Advanced threat protection
- Microsoft Intune device management
- Conditional access and security policies
- Ideal for businesses handling sensitive data
Business Standard
Designed for users who need full desktop Office applications alongside cloud collaboration.
- Desktop and web Office apps
- 50GB mailbox
- 1TB OneDrive storage
- Ideal for office-based or hybrid teams
Business Basic
Ideal for remote or hybrid teams who need professional email, cloud storage and web-based Office apps.
- Web-based Word, Excel, PowerPoint and Outlook
- 50GB mailbox
- 1TB OneDrive storage
- Perfect for flexible working environments
Charity & Education Microsoft 365 Licensing
Registered charities and educational organisations may qualify for discounted Microsoft 365 licences, offering the same powerful tools at significantly reduced cost. We’ll guide you through eligibility checks, applications, setup and ongoing management.
Find out how we support Charities
Find out how we support Schools
Enhanced Microsoft 365 Tools & Add-Ons
Microsoft 365 can be extended with additional tools to support security, device management and business processes:
Microsoft Dynamics 365
Customer relationship management (CRM) and business applications to streamline sales, service and operations
Microsoft Power BI
Visual dashboards and business intelligence
Microsoft Intune
Centralised device and application management to help secure company laptops, mobiles and tablets
Microsoft Visio
Diagramming and process mapping tools
Microsoft Teams Voice
Turn Teams into a full business phone system (integrates seamlessly with digivoice Cloud Telephony)
We’ll help you understand which add-ons are relevant to your business, configure them correctly, and ensure they integrate smoothly with your existing Microsoft 365 environment.
Why choose Digicomm 360 for Microsoft 365?
We don’t just sell licences – we make Microsoft 365 work properly for your organisation.
- Expert advice on choosing the right plans
- Secure setup and migrations
- Ongoing support and system health checks
- User onboarding and adoption guidance
- Integration across Teams, Outlook, SharePoint and more
- UK-based business IT support from a team that understands your wider IT environment
Whether you’re moving to Microsoft 365 for the first time or looking to enhance your setup with Copilot, Teams Voice or advanced security, we’re here to help.
Modern Microsoft environments work best alongside secure and supported Windows 11 upgrades for business.
Frequently Asked Questions
What is the difference between Microsoft 365 and Microsoft 365 Copilot?
Microsoft 365 provides cloud-based productivity tools such as Word, Excel, Outlook and Teams. Microsoft 365 Copilot adds optional AI-powered features that can assist users within those apps. Copilot is an add-on to eligible Microsoft 365 plans rather than a replacement.
Does Microsoft 365 Copilot use my business data?
Microsoft 365 Copilot works within Microsoft’s secure cloud environment and follows the same security, privacy and compliance standards as Microsoft 365. Access to data is governed by your organisation’s existing permissions and security policies.
Do all businesses need Microsoft 365 Copilot?
Not necessarily. While Copilot can improve productivity for some roles, it isn’t essential for every business or user. We help organisations decide whether Copilot is suitable, which users would benefit most, and how to deploy it responsibly.
Can Digicomm 360 manage Microsoft 365 setup and support?
Yes. Digicomm 360 provides full Microsoft 365 licensing, secure setup, migrations, user onboarding and ongoing support. We ensure your Microsoft environment is configured correctly and continues to support your business as it grows.
Speak to a Microsoft 365 Expert
If you’d like help choosing the right Microsoft 365 plan, enabling Copilot safely, or improving how your teams use Microsoft tools, talk to us today.
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