If you are not yet speaking to us, use one of the following options…
Option 1: Click the 360 icon
Click our 360 icon in your task bar...
Support 24/7*
Simply locate the ‘360’ icon in the bottom right of your monitor screen (your task bar), click the 360 icon once, and then choose one of the following most useful next steps…
*subject to your service level agreement
Most useful next steps...
‘Report a fault with Screenshot’ to screenshot the error or issue and send to us via email
‘Report a fault’ to report an error or issue
‘Request a change’ for basic requests such as a name change
Option 2: Phone support
Ring us for guidance...
Phone Support:
01204 201 201
Option 3: Email support
Email us for support...
Email Support:
[email protected]
Are you speaking to an engineer? You are in the right place…
Install software so we can help you...
Download Software
This option allows you to install software on your computer, for us to fix your issue for you…
Did we save you some IT or telecoms stress? Let us know how good we are…
Leave us Feedback...
Did we do good?
All of our team appreciate your feedback. Why not mention the person or how we helped you? This helps us improve.
Some extra options you might find useful…
Learn cyber...
Cyber Learning Portal
Setup my Direct Debit...
Direct Debit
Access my Number Manager...
Number Manager
Software
Communication is everything in business, and for you to get the very best out of your telecoms and IT systems and equipment, it needs regular support and health checks.
Business IT Support
Are you keeping your systems up to date – so you get the most out of them? Did you know that IT and telecoms really shouldn’t have to be your headache?
Customer
Sometimes even the most advanced systems need assistance, and we understand that when that happens, it’s absolutely essential that it’s attended to swiftly.