We’re delighted to share some exciting news – Digicomm360 has been shortlisted as a finalist in the Best Customer Service Bolton category at the Bolton News Business Awards 2025.
This is a huge moment for our team and a proud milestone in our journey as a Bolton-based IT and telecoms provider. To be recognised for something we care so deeply about – our customer service – means everything to us.
Recognising Bolton’s Best Customer Service!
The Bolton News Business Awards celebrate the outstanding achievements of businesses across the town. These awards highlight the hard work, dedication, and innovation happening every day behind the scenes in local organisations.
Being named a finalist for Best Customer Service, Bolton is already a win in our eyes. We’re proud to be in such great company, and even more proud to represent the tech and telecoms industry in Bolton – a town that’s full of ambition and energy.
What the Nomination Means to Digicomm360
Our customers are at the heart of everything we do. Being recognised in the Best Customer Service Bolton category tells us we’re doing things right – that our approach of being responsive, honest and truly helpful is making a difference.
This nomination is not just a reward for our efforts; it’s encouragement to keep raising the bar. In a fast-paced industry, where challenges are often time-critical, customer service can make or break a business. For us, it’s the backbone of every project, every support ticket and every phone call.
The Big Night: Awards Evening Details
The awards ceremony will take place on Friday, 26th September 2025, at the iconic Toughsheet Stadium, home of Bolton Wanderers. The evening promises to be a true celebration, with glitz, glamour and some of the most inspiring stories in local business.
Doors open: 6:30 pm
Dinner served: 7:00 pm (Three-course meal)
Host: Elaine Willcox, ITV News Correspondent and Editor
Dress code: Black Tie
Entertainment: To follow after the awards
Let’s celebrate Best Customer Service Bolton in style and give a well-earned spotlight to our region’s hardworking businesses.
Tickets are available here:
https://store.newsquest.co.uk/the-bolton-news-business-awards-2025-tickets
Best Customer Service Bolton – Why Customer Service Still Matters
In our industry, tech changes constantly. However, one thing that never goes out of date is excellent customer service. We are so proud to be finalists as Best Customer Service in Bolton.
Whether it’s helping a small business set up a new cloud telephony system or supporting a large organisation through a complex IT upgrade, we treat every customer with the same level of care. We don’t just fix problems – we build relationships.
At Digicomm360, we pride ourselves on being:
- Friendly and approachable
- Quick to respond
- Clear in our communication
- Flexible to your needs
- Proactive with advice
- Always just a phone call away
This nomination is a reflection of the way we work – and the trust our clients place in us.
A Team Effort Worth Celebrating
This recognition wouldn’t be possible without our incredible team. Every engineer, support agent, project lead and administrator plays a part in making our customer experience the best it can be.
We’re a close-knit team who genuinely care about doing the right thing – not just ticking boxes. And that passion shines through in the feedback we receive:
“The Digicomm360 team are amazing – fast, friendly, and really know their stuff. We trust them completely.”
“If something goes wrong, they’re on it straight away. It’s like having our own in-house IT team.”
“You don’t get customer service like this anymore. They’ve looked after us for years.”
We’re proud of our people. They make Digicomm360 what it is.
Recent Award Win Highlights Our Dedication to Customers
In 2024, we were honoured to win a national industry award recognising our technical expertise and commitment to service. Judges praised Digicomm360 for building a remarkable team with deep product knowledge and an unwavering dedication to delivering high-quality service to customers. Read the full article here. Now, this award for Best Customer Service in Bolton is testimony to us as a great company.
This achievement further reinforces our place as a finalist in the Best Customer Service category and highlights our team’s consistent efforts to go above and beyond.
Bolton’s Future is Bright
As we look ahead, we’re excited about what’s to come – not just for Digicomm360, but for Bolton as a whole.
The town is full of ambitious businesses doing brilliant work, and the Bolton News Business Awards are a fantastic opportunity to shine a light on their efforts. We’re honoured to be included for Best Customer Service in Bolton.
We’re also continuing to expand our services, improve our systems and invest in the people and tech that help our clients thrive. As we grow, our commitment to top-tier customer service will remain our top priority.
Final Thoughts from Team Digicomm360
At the heart of it, this nomination is a reminder of why we do what we do – because people matter. Technology is only ever as good as the service that comes with it, and we’re proud to be showing that Bolton businesses can lead the way in combining both. Whatever happens on awards night, we’ll keep focusing on delivering solutions that make a real difference to our clients’ day-to-day lives and their long-term success.
We want to thank all our amazing clients for your continued support, loyalty and kind words. Whether you’ve worked with us for a decade or a day, you’re part of this success.
We also want to thank The Bolton News and Bolton Council for recognising local businesses and organising this brilliant event.
Whether we take home the trophy or not, we already feel like winners. Why? Because we’ve stayed true to our values – and it’s working.
Work With Us for the Best Customer Service in Bolton
Looking for an IT or telecoms partner who genuinely cares?
We’re here to help.
Call us: 01204 201 201
Email us
Let’s make technology work better for your business – with the support you deserve.
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