Overview:
The Lewy Body Society is the only UK charity focused solely on Lewy body dementia. As they approached their 20th birthday and Awareness Week celebrations, they knew they needed secure, reliable IT systems and support. They turned to Digicomm360 to help modernise their setup and improve security without overwhelming their small team.
The Need for Change:
Like many charities, the Lewy Body Society had been managing with a patchwork of email systems and informal IT support. They needed everything to be simplified, more secure, and professionally managed.
With remote working and sensitive data to handle, their goals were to:
- Upgrade to a modern email and file system
- Protect against phishing, spam and cyber threats
- Introduce consistent branding in emails
- Comply with charity best practices
- Get quick help when needed
The Solution:
Digicomm360 delivered a full IT support and security package, tailored to the charity’s needs and budget. This included:
- Microsoft 365 for Charities – with email, Teams and secure file storage
- Secure Email Protection – blocking threats and spam
- Managed IT Support – fast, friendly support from Digicomm’s helpdesk
- Consistent Email Signatures – for a professional, on-brand appearance
- Password Policies & MFA – to keep staff and data protected
- Cyber Essentials Guidance – to support their cyber security compliance
Everything was handled with care, ensuring minimal disruption to the team during setup.
The Results:
With Digicomm360’s help, the Lewy Body Society now has a modern, secure and easy-to-manage IT system in place. Staff can work from anywhere with confidence, and their data is properly protected. Support is just a phone call away, giving the team peace of mind and letting them focus on what matters-raising awareness and supporting families.
Client Feedback:
“Digicomm360 just made everything so much easier for us. They understood our needs as a charity and delivered solutions that work perfectly for our small team. Everything feels more professional now, and safer too!”

Tags:
Cyber Essentials | IT Maintenance | IT Support | Microsoft 365 | Password Protection | Secure Email
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