Business Telephone Systems

Because effective communication is everything

Business Telephone Systems

Are you questioning what telephone system will work best for your business? Do you know that several different options are available? 

We understand that every business has different requirements for their telephone systems – and that’s why we offer a range of options to suit all. 

Onpremise telephony 

Designed for the business market, our products and services include flexible voice functions ranging from simple telephone communications, to integrated video apps and mobile applications, all backed up with our security and ongoing services. 

Hosted telephony systems 

Our Hosted telephony systems offer a comprehensive range of facilities and features that allow you to link your fixed and mobile telephony easily and efficiently, through a reliable and adaptable service, instantly accessible through a simple and intuitive interface.  

Our Hosted & VoIP offers unrivalled unity with existing and local infrastructure and removes the need for on-site routing hardware (PBX Telephone System) and offers vastly improved communication services for a fraction of the cost. Your calls are made and received over a voice-over-internet broadband connection, and you configure and monitor your phones through a simple web portal.  

Customers are able to configure their new, easy to use telephone system themselves in order to meet the individual needs of their business and users. 

From single users to multi-site networks with advanced requirements, Digicomm 360 will design, implement and support the most effective telephone system for you, be it hardware or cloud based.

How we can help your business

  • Optimum efficiency in call routing and staff distribution 
  • Easy to operate administration systems 
  • Underpinning and supporting your business growth 
  • Flexible and predictable payment options 
  • Rerouting – to divert your calls to another number, either internally or externally 
  • Twin your desk phone with your mobile app to ensure you don’t miss a call 
  • Call Waiting/Call queuing – knowing people are waiting and informing them of latest business offers if you are already on a call, see another call coming through and put them on hold until you are ready 
  • Follow up on missed calls 
  • See when colleagues are free to take a call with Line Monitoring, and transfer calls to any internal or external number easily 
  • Conference call facilities  
  • Voicemail messaging delivered as a voice mail or email for easy retrieval 
  • Listen in facilities for staff training and development

 

We’d love to talk, get in touch with our friendly
team today by calling 01204 201 201

Whenever we have a need to contact Digicomm they've always been very helpful and respond very quickly.

They've always helped and supported us with any issues or queries we've had in the past. A very good company with great staff!

Office Manager, Heaton Medical Centre