The Power of Digicomm 360s Communication Hub

5 February 2024

In the dynamic landscape of modern business, effective communication is the linchpin that propels success. As technology continues to evolve, companies are faced with the challenge of keeping pace with the ever-changing demands of the digital age. The Power of Digicomm 360s Communication Hub – an advanced telephony system that not only meets these challenges head-on but redefines the way businesses connect, communicate, and collaborate.

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Unveiling the Enhanced Telephony System

The Heart of the Hub

At the core of Digicomm 360’s Communication Hub lies the Enhanced Telephony System – a game-changer in the realm of business communication. No longer confined to traditional telephony, this advanced solution opens the doors to a world where communication is seamless, versatile, and tailored to meet the unique needs of each business. The Power of Digicomm 360s Communication Hub is here.

Imagine a scenario where your business can communicate with everyone, anywhere, and on any device. The Enhanced Telephony System makes this a reality. Whether you’re managing customer interactions, coordinating with team members, or connecting with clients globally, this system empowers you to walk the talk and capture all your communication needs in one central portal.

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Integration for Unprecedented Capabilities

Digicomm 360 takes telephony and communication to new heights with the integration of an enhanced CRM portal. This portal is not just a repository; it’s a versatile tool limited only by your imagination. Manage every enquiry seamlessly, communicate effortlessly with clients, and streamline your customer relationship management – all within a single, user-friendly interface.

Unlock the full potential of your communication capabilities with the Hosted Telephony, where every aspect of communication is seamlessly woven together. From handsets to call bundles, and advanced mobile apps to voicemail-to-email functionalities, the Enhanced Telephony System lays the foundation for a robust and future-ready communication infrastructure.

The Power of Digicomm 360s Communication Hub

Choose Your Communication Hub Bundle

We understand that businesses have diverse communication needs. That’s why the Communication Hub offers a range of bundles to complement and suit various industries. Let’s explore the options:

Enhanced: Pure

  • Complete Voice
  • CRM
  • Call Recording
  • Wallboard
enhanced telephone system

Enhanced: Campaign

  • Everything in Pure plus…
  • Dialler – Progressive and/or Predictive
enhanced telephone system

Enhanced: Helpdesk

  • Everything in Pure plus…
  • Helpdesk/Ticketing System
enhanced telephone system

Enhanced: Social

  • Everything in Helpdesk plus…
  • Webchat
  • One Social Channel of choice (Click2call, SMS Chat, WhatsApp, MS Teams, FB Messenger, Instagram, Viber)
enhanced telephone system

Enhanced: Ultimate

  • Everything in Helpdesk plus…
  • All Channels (Click2call, SMS Chat, WhatsApp, MS Teams, FB Messenger, Instagram, Viber)
enhanced telephone system

Omni-channel: Contact Centre

  • The full works as described in all bundles…
  • Including all channels (Click2call, SMS Chat, WhatsApp, MS Teams, FB Messenger, Instagram, Viber)

Reasons to Choose a Communication Hub

CRM System to Manage Communication

The integrated Customer Relationship Management system in the Communication Hub ensures that every enquiry, regardless of its source, is managed seamlessly. Communicate with everyone, anywhere, and on any device – the possibilities are limited only by your imagination.

Handle Every Form of Communication

In the era of multiple communication channels, businesses need a solution that consolidates WhatsApp, Facebook, SMS, Instagram, and Messenger in one place. The Communication Hub ensures that you can handle all these channels effortlessly, all while being available for calls.

Everything You Need

The Communication Hub is designed to cater to all your business needs and more. From basic call recording to advanced CRM functionalities, it provides an all-encompassing solution to elevate your communication game.

It’s Flexible

One size does not fit all, and Digicomm 360 understands that. The Communication Hub’s highly flexible bundles allow you to expand your service as you grow. Scale up your communication capabilities without unnecessary complexities.

It’s Cost-Effective

Improving your service doesn’t have to come with a hefty price tag. The Communication Hub offers a cost-effective solution to enhance your communication infrastructure, ensuring that you get the most value for your investment.

Grow in Style

As your business evolves, so do your communication needs. The Communication Hub’s flexible bundles allow you to grow in style, adapting your service to meet the demands of a changing business landscape.

It’s Easy!

Reducing training efforts is a key benefit of the Communication Hub. The user-friendly interface and intuitive design make it easy for your team to adapt quickly, ensuring a smooth transition to a more advanced communication system.

Agile Working

In an era where flexibility is paramount, the Communication Hub enables agile working. Switch easily to remote work, allowing your team to operate from anywhere, at any time, without compromising on communication efficiency.

Compatible with Teams

Harness the power of your new communication hub within Microsoft Teams. This integration ensures that your team can seamlessly incorporate these advanced communication features into their daily workflows, enhancing collaboration and efficiency.

Your Competitors are Using It

Staying ahead in the business world means embracing innovation. Your competitors have already recognised the benefits of moving to the cloud, and the Communication Hub positions your business at the forefront of technological advancement.

business telephone systems
contact centre telephone systems

The Power of Digicomm 360s Communication Hub

In a world where communication is the cornerstone of success, the Digicomm 360 Communication Hub stands as a beacon of innovation. From the Enhanced Telephony System to the versatile bundles catering to diverse business needs, this solution is more than an upgrade – it’s a revolution.

Choose the Communication Hub to not just keep pace with the digital age but to lead the way in redefining how businesses connect, communicate, and collaborate. Elevate your communication game, embrace flexibility, and future-proof your business with Digicomm 360’s Communication Hub – where every byte is as delightful as every bite on Pancake Day!

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