Information & Music On Hold

If you need to leave your customers hanging on the line – at least give them something to think about!

Grab your customer’s attention while they wait for you…

Did you know 90% of callers will hang up if greeted by silence? Missed calls can mean missed sales opportunities and dissatisfied customers.

Callers expect a professional greeting and a quick answer when they contact your business.  We understand this isn’t always possible – but don’t leave your customers hanging.

Engage your customers with music and information on hold…

Utilising music and info on hold is a fantastic way to engage them until a member of staff can answer the phone. It’s also the perfect opportunity to increase sales opportunities, detail products and services and alert them to special offers.

Whether you want a warm, friendly welcome, an informative message about the history of your business or simply to let them know about your amazing products, we’ll help you to evoke emotion, affinity and enthusiasm for your services before they even speak to your team.

Speak to an IT & Telecoms Expert Today!
01204 201 201

Engage your customers with music and information on hold…

Utilising music and info on hold is a fantastic way to engage them until a member of staff can answer the phone. It’s also the perfect opportunity to increase sales opportunities, detail products and services and alert them to special offers.

Whether you want a warm, friendly welcome, an informative message about the history of your business or simply to let them know about your amazing products, we’ll help you to evoke emotion, affinity and enthusiasm for your services before they even speak to your team.

Speak to an IT & Telecoms Expert Today!
01204 201 201

Setting up music and information on hold couldn’t be easier…

…choose your voice and music with our digicomm mega mixer!

Step one...

Select the music

Step two...

Select the type of voice you want

Step three

Merge the two, crank up the speakers and play DJ until you find your perfect blend!

Choose the music on hold

Choose the voice on hold

The benefits of a telephone system with information or music on hold…

Don't Lose Your Customers

Stop customers slipping through the net

Market to Potential Customers

Start marketing before you even speak to a potential customer, a customer that has already chosen you

Call Management System

Understand the business you are losing through a call management system

Make Customers Feel Good

Use background music and voice to tap in to emotions

Prevent Boredom

Stop your customers becoming a statistic

Leave It All To Us

We’ll supply the equipment to get you started

VoIP Telephony Overview

From single users and small to medium businesses, right through to multi-national contact centres, we’ve got you covered with everything you need.

digivoice Cloud Telephony

digicomm360’s cloud-based phone system is built for businesses that need to stay connected anywhere, on any device. Complete flexibility and crystal-clear call quality.

Info & Music

Did you know 90% of callers will hang up if greeted by silence? Missed calls can mean missed sales opportunities and dissatisfied customers.

Operations Manager - Bolton Arena

"I’ve worked with Digicomm for over 6 years on numerous projects and they now provide IT and Telephony services to Bolton Arena. Their support staff are extremely friendly and knowledgeable and go above and beyond to deal with any issues that may arise whether that be remotely or on site. From upgrading our IT network and associated hardware to the installation of a new telephony system I find Digicomm to be extremely professional in everything they do."

CEO - Go Ranks Ltd

"I highly recommend Mark Pollitt and his company Digicomm 360 Ltd, to any business wishing to reduce telephone and broadband costs.  After a detailed consultation and review with Mark, we were provided with a detailed proposal to install a new telephone for our Online Learning Platform.  Digicomm 360 Ltd will provide you with the right solution."

Office Manager - Heaton Medical Centre

"Whenever we have need to contact Digicomm, whether this be via email/ telephone call they are always very helpful and respond very quickly.
They have always helped and supported us with any issues/ queries we have had in the past.
A very good company with great staff."

CEO - Age UK Salford

"I'm so grateful that we placed our business with Digicomm. The solution you have provided us works brilliantly and especially in these challenging times, gives us the flexibility to keep working efficiently in a straightforward way when we cannot be office based.
The support from Tom and Warren has been responsive, timely and effective and delivered in a very friendly and accessible way."

Compliance Administrator - Manchester Deaf Centre

"Since our telephone system was installed in 2008 Digicomm 360 have always been on hand to offer great service and support, and recently when we needed them, they had our system up and running within the hour. Responsive, helpful staff and reliable service."

Owner - Raine & Bea

"Digicomm 360 came highly recommended by Martin Harrington (Chip n Pin) who recently set up a card payment system for me, prior to the opening of my new boutique in Clitheroe. After talking with the Digicomm team, they put together a solution to install a telephone/internet line and WiFi at the premises.

When I first moved into the building, I discovered that the phone line had been cut and wires were in disarray. Tom Hyde (Engineer) was very efficient in safely reconnecting the wires from outside and setting up the new internet and telephone line. Since installation, I have improved efficiencies around customer communication by having a landline and Wi-Fi that enables my card payment system to work. I am also able to update Raine & Bea’s social media accounts while on site. An excellent service from start to finish."

Managing Director - New Perspective NLP

"I would like to recommend Digicomm 360, a company that puts its customers first. This can only be done by the person in charge leading the way – Mark who is exemplary in his customer relationships."

Customer Service Manager - Heatrod Elements Limited

"My requests are always sorted in a very professional and quick manner. I’m very happy with Warren and his fantastic continued support of our account."

Managing Director - Business Over Breakfast

"I had lower back problems caused by holding my phone to my ear with my shoulder. After buying a Bluetooth headset from Digicomm, I could feel a massive difference within days. I could also walk around, whilst talking, making it much easier to reach my daily step goal.
I cannot recommend you and your team highly enough. The advice and service was outstanding, and I have no hesitation in recommending you to other businesses."

Managing Director- Commercial Contract Engineers

"We have been a customer of Digicomm for over 10 years now and during that time have received excellent service.
Over that time, they were involved in a full Telecoms system upgrade at our main site and then again in 2016 Digicomm set up the Telecoms system over at our additional site.
Their team are very knowledgeable and responds to our requests in a very timely manner which when in business is ultimately what the customer requires, great Service from a great team."

Westwood Motors

"What an experience can not fault this company from start to finish! We was in a rush to get a system up and running due to moving in a temporary building why the main office was being revamped! Lisa and Warren was there to help every step of the way to give everything we needed and squeeze us in at such short notice, thank you so much! Really appreciate it"

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