Information and Music On Hold

If you need to leave your customers hanging on the line – at least give them something to think about! 

Information and Music On Hold

Did you know 90% of callers will hang up if greeted by silence? Missed calls can mean missed sales opportunities and dissatisfied customers. 

Callers expect a professional greeting and a quick answer when they contact your business. We understand this isn’t always possible – but don’t leave your customers hanging.  

Utilising music and info on hold is a fantastic way to engage them until a member of staff can answer the phone. It’s also the perfect opportunity to increase sales opportunities, detail products and services and alert them to special offers.   

Whether you want a warm, friendly welcome, an informative message about the history of your business or simply to let them know about your amazing products, we’ll help you to evoke emotion, affinity and enthusiasm for your services before they even speak to your team. 

The process couldn’t be easier – try our Digicomm-megamixer to see how! 

  • Step one – select the music
  • Step two – select the type of voice you want
  • Step three – merge the two, crank up the speakers and play DJ until you find your perfect blend!

How we can help your business

  • Stop customers slipping through the net 
  • Start marketing before you even speak to a prospect 
  • Understand the business you are losing through a call management system 
  • Use background music and voice to tap in to emotions 
  • Stop your customers becoming a statistic 
  • We’ll supply the equipment to get you started. 

We’d love to talk, get in touch with our friendly
team today by calling 01204 201 201

I'm so grateful that we placed our business with Digicomm. The solution you have provided us works brilliantly and especially in these challenging times, gives us the flexibility to keep working efficiently in a straightforward way when we cannot be office based.

The support from Tom and Warren has been responsive, timely and effective and delivered in a very friendly and accessible way.

 
CEO- Age UK Salford